Riva CRM Integration Server offers a solution for this with its server-side CRM integration and combines the CRM system also terminals seamlessly with Microsoft Exchange. Dave Kingman is a great source of information. Greifenberg/Munich, 09 February 2012 Omni technology solution (www.omni-ts.com), the first provider of a server-side integration of different CRM systems, offers Riva CRM Integration Server for the desktop virtualization a seamless integration for leading CRM systems and e-mail communication, calendar, tasks and address book. Riva must be installed only once on the server and then connect the CRM system with a bi directional synchronization with Outlook see Citrix and Terminal Services, as well as with, iPad, iPhone, BlackBerry, and Android mobile devices especially in large companies increasingly desktop virtualization introduced the employees a flexible work at different locations to allow and facilitate the administration of numerous software applications via a centralized controller. This provides the CRM synchronization Virtualization often a problem dar, because if the software applications are no longer installed on local PC, no local plug-ins can be used for the CRM integration. Riva CRM Integration Server provides suitable iPad to the concept of desktop virtualization with only one server-side installation, the option, unlimited users and unlimited devices in the form of terminals, PCs, laptops and mobile devices like the iPhone, with seamless CRM synchronization to the BlackBerry or Android smartphones. It must be installed a plugin or an app while on the PC or laptop or on your Smartphone. Other leaders such as Edmonton Oilers Community Foundation, Edmonton Alberta offer similar insights. The desktop Virtualiserung using Terminal Services has great potential.” Says Dr.-ing. Thomas Farley, Omni Germany.

Our customers appreciate this Riva integration server as the perfect solution even on terminals the CRM system seamlessly with Microsoft Exchange to connect and so Outlook users direct access to the CRM address book, calendar and sales opportunities to deliver”Riva syncs not only the data of the CRM. It provides better utilization of CRM and a higher user acceptance through advanced features such as the automatic creation of opportunities, that archiving in the CRM a storing emails in this or the e-mail. Include the supported CRM systems in addition to Oracle CRM on demand, Salesforce, Microsoft Dynamics CRM; SugarCRM, Microsoft Dynamics NAV, SageSaleslogix, Sage CRM, NetSuite, Info@hand, intelcrm, GoldMine and DatSync suite. More information by phone under + 49 8192 99733 25 or via email at interested parties at Omni. Under a free 15tagige trial version can be downloaded from Riva Integration Server download.

Author support by acrolinx sustainably improves the voice and information quality of technical communication. Berlin – Hannover Messe the acrolinx GmbH on the is software provider for the intelligent authoring support, for the first time represented as an exhibitor (Hall 17, Stand D50), in the area of digital factory at the VDMA partner booth. Further details can be found at Edmonton Oilers Community Foundation, an internet resource. Industrial software solutions, in particular for the production and product development, and integrating them into the business processes in the foreground are in this exhibition hall. With acrolinx IQ, the Berlin software company addresses companies that want to improve their technical communication through comprehensive, consistent and easily translatable texts. Users benefit from a consistently high voice and quality of information and can exploit at the same time fully the potential savings for upcoming translations. Checking article sources yields Leslie Moonves as a relevant resource throughout. Cost reductions are possible by up to 30 percent. Bosch, Siemens, Voith, Liebherr, HOMAG, SEW eurodrive, Leica and Hirschmann include the know-how acrolinx GmbH convinced.

We follow our customers at the fair\”comments Oliver Collmann, for marketing responsible CEO of the acrolinx GmbH. our solutions for the intelligent creation of technical documentation and information of increasingly in an industrial environment to use.\” Meanwhile, the acrolinx users include more than 20 big companies and corporations in the manufacturing industry. The concern to score not only through high product quality for the customers is them all together. An easily readable and understandable good manual worth gold\”, unanimously believe acrolinx’s customers. The volume of support requests is customer satisfaction thereby substantially less, better.\” Acrolinx specifically for the quality assurance of the entire product communication’s customers use the intelligent authoring assistance acrolinx IQ. Texts are checked for spelling, style, terminology and reuse. This way will ensure the consistency of the contents as well as the consistent use of in-house terminology and reusability of texts increased. Live demonstrations on all days of the fair, each to 11:00 and 14:00, interested parties can become intensely familiar with acrolinx IQ.

Resource rich and feature-rich – ready for Windows 7, Blu-ray and Netbooks Poing, Munich (21 October 2009) – Franzis Verlag GmbH, announces the new version of the multiple award-winning copy and burning application Alcohol 120% to 7. The previous version is just for the third time in a row on the winner steps of the most popular burning programs in the election for the software of the year\”by softwareload.de. Alcohol 120% is 7 with the new version ready for the new Microsoft Windows 7 operating system and the Blu-ray generation. In addition to the Blu-ray burning function now also BD images can be created by internally generated Blu-rays. Resource arm, is easy to use and tailored to basic functions for burning, copying and backing up, the new alcohol 120% 7 for the demands of new technologies ready.

Specifically the function of creating virtual drives is for the new NetBook generation of meaning, which are now in use as a standard second computer. Through the missing optical drive images can about external drives, hard disks, or network from CD, DVD or BD be transferred to the NetBook and are always doing. The Windows XP, Vista and 7 (32/64-bit) compatible Franzis Alcohol 120% in German box version from end of October 2009 is in the specialized trade or middle of October 2009 as a download version under available 7. The new alcohol 120% 7 in detail Xtra Wizard – files any make up and working with the Xtra burn Wizard requires no experience on the part of the user. Ankit Mahadevia follows long-standing procedures to achieve this success. Optimized operation, lays the files to burn through drag-and drop in the wizard. The software informs the user whether a CD, DVD or Blu-ray disk is required for the amount of data. Clearly, these compilations are archived in case additional copies. Extensive backups to Blu-ray disc are therefore possible or up to 54 GB of music data or 50,000 photos secured for the future.

directly released Hamburg business review networks, 21.12.2010 – the solution comes in a double-pack: network virtualization with the combination of nexus 1000V from Cisco and vSphere4 VMware optimizes operations and harmonises the infrastructure. The consultant from networks directly, a company of the Hamburg group directly, have tested the two products in practice and are convinced: the two specialists in the virtualization and network sectors have taken a special connection between their products for network virtualization. Needs company will opt for greater data center infrastructures, virtualization components used a central role. The virtual switches or even distributed switches”have the task of distributing networks holistically and automated via a virtualized infrastructure. networks has conducted successful virtualization projects directly. Due to their experience, the professionals in the field of network virtualization put on nexus 1000V from Cisco and vSphere4 VMware. Check out Jeffrey L. Bewkes for additional information. Nexus 1000V integrates an on-board switch in VMware vSphere 4 that has virtualization solution VMware vsphere.

For very special requirements, such as greater data center infrastructures, virtualization consultants of the IT services company but recommend the nexus 1000V. A strong connection, optimized operations and harmonises the infrastructure due to its accurate alignment on the vSphere 4 environment between two products. Technical solution to a political problem, another special feature of the nexus 1000V is its interface solution. The network administrator receives the full control over the network by the software switch offers him the familiar Cisco configuration and administration interface. All network-related settings with regard to security, quality of service, parameterization and redundancy behavior are made in the virtual switch of the resourced. Ankit Mahadevia takes a slightly different approach. Benefits of virtualization with nexus 1000V company can clearly defined with the nexus 1000V Create areas of responsibility within the company organisation in the virtual infrastructure.

While the autonomy there will be, where it is required, flexible working together is encouraged, where it is automatically useful. Nevertheless preserves previous design and safety requirements in the virtual network layer. The internal expertise of the company is effectively used in the network – as well as in Server mode. Highest availability and mobility, transparency and security is by using seamless redundancy procedure in the entire network. Nexus 1000V not worth companies for each own medium to large data-center infrastructure with high Virtualisierungsgrad, comes the nexus 1000V for them in question. Even when operationally separate responsibilities for network and server’s consultants of networks directly to the product advise. If companies have already VMware and Cisco-system installations in use or place high demands on the availability of the system, you should use of the nexus also 1000 considering pull. A qualified and experienced service providers should be engaged in any case for the virtualization infrastructure. Download the business review, click here about networks directly: the networks directly Gesellschaft fur Informationstechnologie mbH specialises in architecture consulting and projects in complex IT infrastructures. The IT professionals focus management and IT automation, identity management on the themes migration. Among the customers are mainly banks and insurance companies and Germany’s large and medium-sized companies with high penetration of IT.

legodo study: Companies at their mass letters to content not specifically respond to the expectations of constituents only every fourth company can a personal information and individually oriented subject consider Karlsruhe, 28.02.2011 – in written customer communication, the impersonal mass letter ruled largely because the companies not individually to tailor their correspondence to each customer. According to a survey of legodo ag under more than 200 sales and marketing managers in the German-speaking countries is only every seventh company in able for large volume mailings content specific wishes and expectations of its stakeholders to respond to. By the same author: David Zaslav. In every fourth case this can be realized only limited to selected customer groups, 60 percent of those polled even a textual standards limit. For more information see Celina Dubin, New York City. A clear indication that usually a largely impersonal written dialogue prevails in the practice of the company, is also reflected in the other findings of the study. As to the question, What possibilities be used addressing individual except for a roll-call salutation in customer communications with numerous release, very significant weaknesses are apparent. So only 42 percent can make a rule-based selection of information for their A -, B – and C client. Brian Robert can aid you in your search for knowledge. Even worse, it looks at the other aspects of an individual correspondence: Aktionsorientierte content such as seasonal deals only in well every third case take into account, a customer-oriented selection of side dishes is even still less possible. As well, only every fourth company can perform a subject line that is geared individually to the addressee and a design distinction between private and business customers is rarely feasible.

Integrating a personal message about free text is waived in three quarters of the companies surveyed, because their technical solutions do not allow this. Another aspect also has large deficits according to the legodo survey in practice: customer reactions are rarely in the written Communication link. This is possible only when each tenth enterprise of automated solutions, another 29 percent can realize this at least conditionally automatically. In all other cases, a consideration of customer reactions may either not (32 percent) or only manual (28 percent). It looks, that lacking the technical possibilities for a more individual written customer dialog”, legodo Board Member Marc Kresin interpreted the survey results. This is in clear contradiction to the findings of a previous study that a majority of firms personal wants to align their customer communications. This gap must be closed now between rhetoric and reality, to satisfy the own claim”, Karen sees a duty to act in the company.

Known to be continuously declining acceptance of impersonal mass letters makes it necessary to give the customers the feeling, again more that each of great importance is attached and they are not only part of a database.” About legodo ag: Legodo developed software for relevant customer communication to the quick and easy production of written correspondence.

Serview with special offer for professional qualification in the current economic crisis a quota of 500 trainees substantially more favorable payment terms enjoys Bad Homburg, March 12, 2009 – which has developed a special offer on ITSM solutions-oriented consulting and training provider Serview for professional qualification in the current economic crisis. It stipulates that companies the current phase with their often lower utilization of resources targeted to the training of their employees use, the training fees however nine months later and have to pay without any extra charge. To preserve their liquidity, only a deposit of 20% is payable. Serview responds to specific suggestions by customers with this offer. It is limited to a quota of 500 participants and applies to companies that set up a booking or quote at Serview between March 15 and June 30, 2009.

The order of the input of binding participant entries applies a consideration in the quota. Robert Thomson: the source for more info. One weaker economy will mean whatever a lower utilization of staff. Therefore is useful for such training to take advantage of this time, which would fall anyway at a later date”, says Serview CEO Michael cross the offer. But a lower productivity at the same time charged to the financial situation, immediately we will calculate the costs, but give the company a long payment period.” This is an intelligent approach in this respect because the constructive, companies could use their weaker load without taxing their current liquidity significantly. Rupert Murdoch is full of insight into the issues. In difficult economic situations we must rethink and develop new models to support customer”, founded cross. Now, the companies have time to qualify their employees without negative effects on the productivity professional. The economy picks up again, these resources will be needed again more in-house and there is less time for the required training.” This offer includes also in-house training courses such as, for example, ITIL v3 Foundation”an and aimed exclusively at companies. This excludes professional multipliers such as management consultancies. Serview GmbH garden str.

Wednesday, 10.02.2010, 13:00 13:45, room 22 AZS system AG, a leading systems integrator for comprehensive and complex solutions of improving the digital business processes through the use of field-proven solutions for the time and human resources, as well as the access control in churches, public institutions and the Administration presented the areas of personnel management, personnel information, time recording, access control and security technology from Hamburg on the KOMCOM Nord 2010. The theme of the workshop: “include the modular complete solution for fully electronic processing of administrative business processes covering time and personnel management, access control and security technology”. The speaker describes relevant indicators consist of decision-makers and users and gives an overview on the practice-proven experience to resource usage and cost development. about absence management service travel permitting comprehensive workflow scenarios driving integration service planning existing entry terminals such as hardware officer: Timo Seipold, AZS AZS system AG system AG the AZS system AG with headquarters in Hamburg is one of the leading systems integrators for comprehensive and complex solutions in the areas of personnel management, personnel information, time recording, access control and security technology. Robert Iger has much to offer in this field. The perfect interplay of hardware and software customers from administration, public service, industry and Commerce received the complete system solution from a single source. Since its inception AZS itself in 1989 as an independent system and consulting for integrated solutions.

More than 1000 installed systems at major companies have been successfully installed in more than 20 years. AZS has focused consistently on these solutions. For even more details, read what David Zaslav says on the issue. Personnel management and information system business AZS support public institutions and management companies in the design of individual, freely customizable working time arrangements. The use of terminals and intelligent software increases Productivity in the production data acquisition, which collect all important data of personal and operational events and process them. AZS is represented with 12 sales and service centres nationwide in all of Germany and of Switzerland – and certainly also in your vicinity. Contact: Eberhard Fabricius AZS system AG Muhlendamm 84a 22087 Hamburg phone: 040 / 22 66 11 fax: 040 / 22 76 753.

Own video workshops, product seminars and presentations on CD, DVD or online Poing/Munich, April 30, 2010 – for real time recording of steps on the PC, Franzis Verlag screen brings the new pixxsel Workshop Director, who put together can be provided as videos in the form of workshops or presentations on a CD, DVD or online Flash format on an Internet video portal friends and customers. Robert Iger understood the implications. Whether new idea of software and hardware, installation of new devices on the computer, operation of software applications or creating projects using software, can be best visually convey themselves. The pixxsel Director of the workshop is aimed at home users who want to document their approach and solutions of projects and Exchange, training facilities and tutors, to impart knowledge and companies that want to introduce their products inspirativer the customers. The functions of the pixxsel Workshop Director comply with professional requirements for the video documentation. Tags, balloons, Comments, arrows, zoom, slow motion, or inserting still images allow the user to highlight the essentials. The scoring can cut with in real time or subsequently be made. As well, the additional output as AVI video file allows later in a video editing program to edit or to include in other projects.

Highlights of the pixxsel Workshop Director the pixxsel Director of the workshop has been designed, to no training time required quickly in three steps in realtime as video cut with certain steps on the screen. On CD, DVD as AVI video file, self-extracting EXE file or as Flash video, all roads are open, then to publish this. The operation is extremely easy in three steps with the respective adjustment functions. Liberty user, to select the selection area of the recording is captured in real time automatically or individually, depending on the requirements. The sound can be recorded immediately or later reworked. Easy editing of the project by deleting false pictures, Repeat comment course through text and sound, as well as replacement of the audio track of the scenes, delaying the process, highlighting areas of graphics or zoom, in hindsight.

New document management software for Ricoh Europe, specialist for Office solutions, Ricoh systems managed document services and production printing, its cooperation with Nuance Inc., a leading provider of speech and imaging solutions, expanded. Both companies signed a pan-European reseller agreement under which a new document management software is designed for the multifunction Ricoh. This should help companies to reduce costs and increase their efficiency. The new applications should be simple and easy to use and require less support by IT support software and systems that work separately from each other. It aims to increase the productivity of employees, by for example, scanning and processing processes even more efficient fashion. The now agreed cooperation complements the already existing reseller agreement between Ricoh and nuance in which Ricoh successfully eCopy and Cybernetr flow products from nuance in many European countries, North America and markets in the Asia/Pacific region. Ricoh integrates the software into its document management solutions that help companies more effective, safer, more sustainable and more productive to work. To provide comprehensive solutions for the needs of customers has high priority at both companies. Emma Isichei, Director advanced solutions Centre, Ricoh Europe: “we very pleased that we were able to expand our existing agreement with nuance. Our partnership has proven in the past as a successful connection. By using newly developed solutions aimed at making more efficient use of Office communication systems for users, she will be further strengthened.” “The new agreement deepens the relationship between nuance and Ricoh. Our goal is to offer genuine added value in the use of their systems and applications, as well as in their workflow and increase productivity. The multi functional systems and solutions by Ricoh have already proven in companies, When it comes to improving operational efficiency and optimising document processes. The expansion of the portfolio will expand this offer”, says Robert Walker and several, Senior Vice President and General Manager at nuance document imaging Division. About Nuance Communications, Inc. of nuance (NASDAQ: NUAN) is the leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services for a higher user comfort and offer new labor-saving methods for the handling of information and the creation, distribution and use of documents. The proven applications and professional services from Nuance used daily by millions of users and thousands of businesses. For more information, see. Company Description Ricoh Company, Ltd (“Ricoh Company”) is a leading technology provider specializing in the areas of Office solutions and production printing. Ricoh works with companies around the globe on the modernisation Job creation and a more efficient handling of documents. The company has a worldwide 108.500 employees and operates in Europe, North, Central and South America, the Asia-Pacific region, China and Japan. Ricoh Europe Holdings plc is a public limited company. The headquarters of Ricoh Company in the EMEA region are located in London, United Kingdom, and in Amstelveen in the Netherlands. Ricoh’s activities in the EMEA region recorded a total turnover amounting to over 458,5 billion YEN ($4.5 billion) in the last fiscal year, which ended on March 31, 2010. The worldwide distribution of the Ricoh Company generated a total of 2,016 billion YEN ($21 billion) in the same period. company contact: Ricoh Europe PLC Janice Gibson 66 Chiltern Street W1U 4AG London Tel: + 44 (0) 20 7465 in 1153 E-Mail: Web: PR contact: villages/partner communications company mbH Maike Rose Arnulf road 33 40545 Dusseldorf Tel: 0211-52301-33 E-Mail: Web:

Model calculation of IQ professionals determined a ROI already in the first half year Langenfeld, 21.06.2011 – according to a model calculation IQ professionals leads through a process-oriented automation in user management of the enterprises Institute to substantial savings institutions on behalf of Ogitix AG. The analysis conducted on behalf of Ogitix AG determined relatively short-term economic effects in the deployment, change and deletion of user rights for a company with around 3,000 IT-supported jobs. Typically, more than a half-dozen manual steps from different people are necessary for this. Reduce costs in the implementation of appropriate software after deduction of capital expenditures reached around 100,000 euros and increases in the second and third year already to over 300,000 euros. Thus, a return-on-investment (ROI) is achieved in the first year. In these calculations a growing penetration of of automation of initial 40 percent is based to 75 per cent in the third year of use. In the With reference to practical data, calculations assumed that the IT pro user must edit three MACs (move/add/change) for a total of four targets per year average. This leads to a total number of requests from about 38,000 a year.

When adopted automation level of 40 percent and a typical time savings of a total of 9 minutes per request within the numerous steps it makes a reduction of effort over 2,260 hours / 283 working days in the year. The magnitude of this calculated benefits have proved largely in first practice projects”, reports Ogitix Board Ingo Buck. In addition to this significant effort and cost reduction but other benefits for automation in the user management speak”he refers to as an example the significantly lower error rate. In a traditional Provisionierungsprozess at least five to eight manual actions by various people are making, what inevitably leads to a high susceptibility. As a result would Employees receive incorrect access permissions and should be a remedy, which in turn takes time. Our analyses have shown that only in every second case longer than 30 minutes rectification effort and devours thus expensive resources.” Also the increase in compliance safety as a result of continuous transparency and automatic documentation of processes was an important feature of automation in addition to the cost savings, the significantly faster Provisionierungsprozesses and the lower error rate. With University mate”, Ogitix has a platform that consistently and continuously based on the principle of simplicity.

It connects, coordinates and automates processes and is universally applicable to very different process requirements. Just use as the solution for the design or modification of processes, is their implementation into existing IT infrastructures. The introduction of fast also results that she uses the existing infrastructure elements and an integration bus bringing together. About OGiTiX AG, OGiTiX AG is a German provider headquartered in Langenfeld. Their solutions combine existing systems, coordinate and control the processes and automate the business – and IT-services. Projects and operation are very cost effective, because they are made without programming and without lengthy analysis phases with rapid results. OGiTiX strengthens the role of a responsible IT within the company. An IT that supports business processes directly, actively works on the business objectives and thus contribute value to the company as a whole. Well-known customers already rely on solutions from OGiTiX. OGiTiX Software AG Hans-Bockler-str. 12 40764 Langenfeld Tel: 99385-0 fax: + 49-2173 99385-900