Quality Technology

Quality has different definitions depending on the developments that have taken the term in its recent history yet, and in its approach by different authors. More definitions are added if the term is referred to as an adjective or a noun. Without contradicting the internationally standard definitions of the term and those made by various authors such as Crosby, Juran, Taguchi, Feigenbaum, Deming, Shewhart and others about the quality in general terms whereas the term Quality as adjective, today the term is also used as noun to designate a soft technologies applied in organizations of all types and sizes.Quality Technology is applied in organizations, usually by a significant investment, to standardize and continuously improve their processes, and in order to obtain one hand standardized products and services, uniform, stable and reliable to meet continuously in the client for whom they are designed, and secondly to achieve productivity, competitiveness, security, replication and globalization of the activities, operations, products and services, among other benefits. The implementation of Quality Technology in an organization involves a cultural change of the same, heavily influenced by advocacy, training and education. This cultural change is often a slow process, requiring a long and continuing effort throughout the organization and a very important leadership from senior management.